Intro to reports
The Quarterly Analytics research report is published four times a year and contains relevant articles, analyses and methods that put the numbers into perspective.
2026
2025
Report
No. 2 2025
Report
No. 3 2025
2024
Report
No. 1 2024
Report
No. 2 2024
Report
No. 3 2024
2023
Report
No. 1 2023
Report
No. 2 2023
Report
No. 3 2023
2022
Report
No. 1 2022
Report
No. 2 2022
Report
No. 3 2022
Report
No. 4 2022
- Price developments in the IT operations market – factors that affect the price
- Optimization of CO2 emissions from IT operations in the public cloud
- SAP in the cloud – advantages, disadvantages and risks (archived)
2021
Report
No. 1 2021
- The big market overview 2021
- Mapping and optimization of CO2 emissions from data center operations
- QA supplier brief – Sentia A/S ( archived )
Report
No. 2 2021
Report
No. 3 2021
2020
Report
No. 1 2020
- The big market overview 2020
- Cloud assessment
- Price index guide
Report
No. 2 2020
Report
No. 3 2020
Report
No. 4 2020
- The IT chart of accounts
- S/4 HANA Strategy ( archived )
- Mapping user behavior in SAP (archived)
2019
Report
No. 1 2019
Report
No. 2 2019
Report
No. 3 2019
- Outsourcing of service desk
- New appendix package for D17 ( new version )
- Playbook: Software Agreement Extension
- From the lawyer: Outcome-based incentive structures
Report
No. 4 2019
2018
Report
No. 1 2018
- The big market overview 2018
- Cloud School: Lesson 4
- From Advokaten: Module-based outsourcing contracts
- Updating IT cost model
Report
No. 2 2018
Report
No. 3 2018
Report
No. 4 2018
- Digitization strategy chapter 3: IT vision and IT principles
- Contract complexes for IT operating agreements ( archived )
- From the Lawyer: Data Processing Agreements
- Value of index price regulation
2017
Report
No. 1 2017
- The big market overview 2017
- From the Lawyer: Arbitration within IT contracts
- The application maintenance market: SAP ( archived )
- Supplier Briefs: L&T Infotech and Outforce ( archived )
- The Archetypes ( archived )
Report
No. 2 2017
- The dangerous number
- The Nordic mainframe market ( archived )
- Contract Health Check ( archived )
- From the Lawyer: The good invitation and the winning offer
- Supplier Briefs: Cortex Consult and itelligence ( archived )
- The Archetypes ( archived )
Report
No. 3 2017
- Cloud School – Lessons 1 and 2
- Introduction to IT supplier management
- From the lawyer: Contracts in the cloud – public cloud
- Supplier Briefs: Fujitsu and Mentor IT ( archived )
- The Archetypes ( archived )
Report
No. 4 2017
- Basic guide to IT budget and savings
- Cloud School: Lesson 3
- From the Lawyer: License Auditing
- SAP Indirect Access ( archived )
- Supplier Briefs: Cloud Factory and 2BM SAP Brief ( archived )
2016
Report
No. 1 2016
- The Danish outsourcing market 2016
- Contract Health Check ( archived )
- Get energy subsidies for your next IT project ( archived )
- IT Security: Emergency Preparedness
- From the Lawyer: The new procurement law ( archived )
- Supplier Briefs: EG and IT Relations ( archived )
- The Archetypes ( archived )
Report
No. 2 2016
- The Danish mainframe market 2016 ( archived )
- Outsourced mainframe operation ( archived )
- IT Security: Vendor Scenarios
- From the Lawyer: Handling an emergency situation
- From Analysehusene: IDC – customer buying patterns are changing the market ( archived )
- Supplier Briefs: NNIT and Hostnordic ( archived )
- The Archetypes ( archived )
Report
No. 3 2016
- QA Insight: Service Desk
- Outsourced application maintenance ( new article )
- From the Lawyer: The Personal Data Regulation ( archived )
- From Analysehusene: Gartner – major changes coming to the sourcing market ( archived )
- Supplier Briefs: Datacon and C2IT ( archived )
- The Archetypes ( archived )
Report
No. 4 2016
- The good invitation. The winning offer
- IT Security: Asset-Based Risk Assessment
- From the lawyer: Conflict resolution
- Supplier Briefs: Netcompany and Coahesio ( archived )
- The Archetypes ( archived )
2015
Report
No. 1 2015
- Quarterly Analytics First Look: ISO 37500 ( archived )
- Mapping the Danish outsourcing market ( archived )
- IT Sourcing Strategy School Chapter 3: IT Economics ( new version )
- Tired storage In contracts ( archived )
- From the Lawyer: Multisourcing
- Supplier Briefs: Atos and Netgroup ( archived )
- The Archetypes ( archived )
Report
No. 2 2015
- Transition: When operations need to be moved
- Introduction to License Management
- The IT sourcing strategy school chapter 4: Sourcing Governance ( new version )
- From the Lawyer: Contract terms that should always be agreed upon or never agreed upon
- Supplier Briefs: CSC and Hewlett-Packard ( archived )
- The Archetypes ( archived )
Report
No. 3 2015
- IT Security: Standard Services ( new version )
- Transition: When operations need to be moved for the second time
- From the lawyer: The supplier’s risk management
- Supplier Briefs: T26, Zitcom, Athena ( archived )
- The Archetypes ( archived )
Report
No. 4 2015
- IT security: Seven control areas
- Software in outsourcing contracts ( archived )
- Chargeback
- From Advokaten: Contract management and outsourcing contracts
- Supplier Briefs: TDC Hosting and Nianet ( archived )
- The Archetypes ( archived )
2014
Report
No. 1 2014
- SLA definitions in motion ( archived )
- Target Pricing: Check the price before you buy ( archived )
- Negotiation School 101 – Chapter 3: The Strategy ( new version )
- Set the pace for the offer
- From the Lawyer: Fast track tender
- Supplier Briefs: Colt and TCS ( archived )
- The Archetypes ( archived )
Report
No. 2 2014
- New definitions in the server categories ( archived )
- Are you sure you have Contract Management? Part 1: Introduction ( replaced by IT Supplier Management )
- Negotiation School 101 – Chapter 4: Uncomfortable Situations ( new version )
- From the Lawyer: Termination assistance
- Supplier Briefs: IBM and Wipro ( archived )
- The Archetypes ( archived )
Report
No. 3 2014
- Are you absolutely sure you have Contract Management? Part 2: Anchoring and overview ( replaced by IT supplier management )
- IT Sourcing Strategy School Chapter 1: Introduction to the Three Phases ( new version )
- Outsourcing in the public sector – five costly mistakes ( archived )
- Supplier Briefs: Atea and CGI ( archived )
- The Archetypes ( archived )
Report
No. 4 2014
- Get an overview of price regulation in operating agreements
- Are you absolutely sure you have Contract Management? Part 3: Building Contract Management ( replaced by IT Supplier Management )
- Quarterly Analytics First Look: SAP HANA Enterprise Cloud ( archived )
- From the Lawyer: Offshore
- Supplier Briefs: KMD AND Global Connect ( archived )
- The Archetypes ( archived )
2013
Report
No. 1 2013
- Industrialized outsourcing services ( archived )
- Can you afford not to outsource? ( archived )
- Cloud – now you can count on it ( archived )
- Conditions that cost
- Seven signs you’re paying too much ( archived )
- The Archetypes ( archived )
Report
No. 2 2013
- Insourcing: Three Questions You Need to Ask ( archived )
- Four types of benchmark clauses you need to know
- Negotiation School 101 – Chapter 1: Introduction ( new version)
- Spotlight: SAP outsourcing ( archived )
- From the Lawyer: Termination assistance ( archived )
- Supplier Briefs: HCL Technologies ( archived )
- The Archetypes ( archived )
Report
No. 3 2013
- Outsourcing documentation: Get control of your setup – and save money ( archived )
- Negotiation School 101 – Chapter 2: The Preparation ( new version )
- Why you should focus on application maintenance ( archived )
- From the Lawyer: Renegotiation of outsourcing and operating agreements
- Supplier Briefs: Interxion and T-Systems Nordic ( archived )
- The Archetypes ( archived )