{"id":10391,"date":"2024-09-05T16:17:30","date_gmt":"2024-09-05T14:17:30","guid":{"rendered":"https:\/\/qa.symbiotisk.net\/user-terms-and-conditions\/"},"modified":"2026-08-20T11:51:49","modified_gmt":"2026-08-20T09:51:49","slug":"user-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/qa.symbiotisk.net\/en\/user-terms-and-conditions\/","title":{"rendered":"User Terms and Conditions"},"content":{"rendered":"\n<header class=\"wp-block-group alignwide hero narrow has-cyber-spring-dark-color has-cyber-spring-light-background-color has-text-color has-background has-link-color wp-elements-dd204008428b9d91ccf9857748ba84c1 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-79df549a wp-block-group-is-layout-flex block-visibility-hide-small-screen\" style=\"border-radius:8px;margin-bottom:var(--wp--preset--spacing--60);padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-1e88d4f1 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-388f7023 wp-block-group-is-layout-flex\">\n<p class=\"has-tiny-font-size wp-block-paragraph\" style=\"text-transform:uppercase\">Quarterly Analytics<\/p>\n\n\n<h1 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-huge-font-size\">User Terms and Conditions<\/h1><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-396de981 wp-block-group-is-layout-flex\" style=\"padding-right:5vw\">\n<div class=\"wp-block-group fifth-element is-style-outlined has-cyber-spring-accent-color has-text-color has-link-color wp-elements-b928be1035fee48725c0e2b371dbd74d is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-066d3ec4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ec6f27bb wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container flip-vertical\" style=\"width:10rem\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container rotate-180\" style=\"width:10rem\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ec6f27bb wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:10rem\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container flip-horizontal\" style=\"width:10rem\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/header>\n\n<header class=\"wp-block-group alignwide hero narrow has-cyber-spring-dark-color has-cyber-spring-light-background-color has-text-color has-background has-link-color wp-elements-a5213c13f6a3381acbe0854f3bdc684b is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-e30f654c wp-block-group-is-layout-flex block-visibility-hide-large-screen block-visibility-hide-medium-screen\" style=\"border-radius:8px;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-1e88d4f1 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-388f7023 wp-block-group-is-layout-flex\">\n<p class=\"has-tiny-font-size wp-block-paragraph\" style=\"text-transform:uppercase\">Quarterly Analytics<\/p>\n\n\n<h1 style=\"font-style:normal;font-weight:500\" class=\"wp-block-post-title has-larger-font-size\">User Terms and Conditions<\/h1><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-c7b72331 wp-block-group-is-layout-flex\" style=\"padding-right:10vw\">\n<div class=\"wp-block-group fifth-element is-style-outlined has-cyber-spring-accent-color has-text-color has-link-color wp-elements-46c3cf77b1ff5a3ade950d1a91d504cb is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-066d3ec4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ec6f27bb wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container flip-vertical\" style=\"width:7.5vh\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container rotate-180\" style=\"width:7.5vh\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ec6f27bb wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container\" style=\"width:7.5vh\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-outermost-icon-block\"><div class=\"icon-container flip-horizontal\" style=\"width:7.5vh\"><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns-xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 202 202\" enable-background=\"new 0 0 202 202\" xml:space=\"preserve\"><path vector-effect=\"non-scaling-stroke\" fill=\"none\" stroke=\"currentcolor\" stroke-width=\"1\" stroke-miterlimit=\"10\" d=\"M1,201V1\n\tc110.5,0,200,89.5,200,200H1z\"><\/path><\/svg><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/header>\n\n<section class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d1ce08e0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:356px\">\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);flex-basis:998px\">\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<p class=\"has-black-color has-text-color has-link-color has-bigger-font-size wp-elements-07d7702ee616ddc538e674c59b257bf8 wp-block-paragraph\" style=\"font-style:normal;font-weight:100\">Welcome to Quarterly Analytics&#8217; terms of use.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-normal-font-size wp-elements-b727f09cbbdd468251e024ecf565e271 wp-block-paragraph\">These are the ground rules and the <em><a href=\"https:\/\/qa.symbiotisk.net\/cookie-og-privatlivspolitik\/\" data-type=\"link\" data-id=\"https:\/\/qa.symbiotisk.net\/cookie-og-privatlivspolitik\/\">data policy<\/a>, <\/em>that apply whether you are the subscription owner or a regular user of the service. We have made every effort to avoid writing in \u201cAmerican legalese\u201d, but if there is still anything you are unsure about, do not hesitate to email qa@zangenberg.biz or give us a call.<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-normal-font-size\" style=\"margin-bottom:0\"><strong>1.0 User access and login details are personal<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Your user access, meaning the login you use for the research portal, is personal and linked to a specific name and email address. Neither the subscription owner nor any individual user connected to the subscription may share their login with colleagues, vendors, or others. We fully understand that there may be several people in your organisation who would like access, so call us instead for a good multi-user offer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1 User access can be reassigned and managed by the subscription owner<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">User access under the subscription can be reassigned internally within the company to which the subscription belongs. Your subscription owner decides this and can delete, pause, and otherwise manage user access. This is done on the subscription owner&#8217;s self-service page, \u201cMy Quarterly\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2 User access <u>cannot<\/u> be taken to a new company<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">User access is owned by the organisation that purchased the subscription. If you move to a new company or stop working for the company, your right to use your access ends.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-normal-font-size\"><strong>2.0 The information belongs to us<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quarterly Analytics makes its living by providing you and our other subscribers with unique data and information. We charge for that information. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, all material on the site and in the printed edition of Quarterly Analytics is subject to copyright. You may not transfer, reproduce, or otherwise distribute or reproduce our material to your vendors, customers, or other external parties without our explicit written permission.\u200c This applies to research, pricing data, indices, tools, and all other material that requires a subscription to access. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.1 You may share <u>individual<\/u> pieces of downloaded research internally within the company<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quarterly Analytics research covers a broad range of topics \u2013 from strategic and financial to legal and operational matters. If, from time to time, you come across a research article that you think a colleague in another department would benefit from reading, download it and send it to them. We want our research to create value and be used across your organisation, and we consider this fair use.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.2 You may not empty the research database<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is a download limit of 10 research items per day per user. This minimises the possibility of downloading our entire research database over a short period, as this is not considered fair use. You will be notified automatically if you reach the limit. If you are working on a specific project that requires an unusually large amount of research and need the block lifted, do not hesitate to write to us at qa@zangenberg.biz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3 QA price indexation in contracts<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our pricing data and indices are key IP for us and may, as described in section 2, not be shared externally. If Quarterly Analytics price indices are used as a price adjustment mechanism written into a contract, both parties \u2013 customer and vendor \u2013 must therefore be subscribers to Quarterly Analytics for the period the agreement runs. Remember to ask your counterparty whether they are subscribers before including it in the agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternatively, you can license individual indices for use in connection with a specific agreement if one party does not wish to take out a subscription. Contact us at\u00a0<a href=\"mailto:qa@zangenberg.biz\">qa@zangenberg.biz<\/a>\u00a0to learn more about licensing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/qa.symbiotisk.net\/tegn-abonnement\/\">\u200bYou can see the prices for customer and vendor subscriptions here\u200b<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Are you unsure about how you may use Quarterly Analytics&#8217; information? Then call us or email your questions to\u00a0<a href=\"mailto:qa@zangenberg.biz\">qa@zangenberg.biz<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.0 Your subscription is ongoing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you take out a subscription to Quarterly Analytics, it is a rolling subscription for one year at a time and renews automatically. The subscription only stops when you give notice (see 3.2). \u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.1 Subscription term\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The subscription term renews automatically on the first day of the month in which the subscription was originally entered into. Your subscription owner can always see this date under their \u201cMy Quarterly\u201d tab on the portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.2 Cancellation<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to cancel your subscription, this must be done by your subscription owner under their \u201cMy Quarterly\u201d. The cancellation simply needs to be made no later than the last business day before the new subscription term starts. You can always see who the subscription owner is in \u201cMy Quarterly\u201d, and if that person has left, you can always write to <a href=\"mailto:qa@zangenberg.biz\">qa@zangenberg.biz<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.3 Use of QA material during the notice period<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only close your user access to the portal when the subscription expires. During that period, you may freely use research, pricing data, and tools, switch users, participate in network meetings, and use course discounts, etc. However, a stricter download limit on research applies during this period. You can read more about this in our cancellation guide, <a href=\"https:\/\/qa.symbiotisk.net\/en\/my-quarterly\/guide-to-cancellation-and-the-terms\/\" data-type=\"link\" data-id=\"https:\/\/qa.symbiotisk.net\/mit-quarterly\/opsigelsesvilkaar\/\">which you can find here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.4 Use of QA material after the notice period\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the subscription has been closed, your and all associated users&#8217; right to use downloaded digital material also ends. This includes our pricing data, indices, tools, and other research material. Printed reports may, however, continue to be used.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. In the event of errors in research<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is always to deliver fully reliable information. If, contrary to expectations, a situation arises where an error has found its way into a QA publication, we will contact you by email as soon as we become aware of the issue and send you updated material. Our liability for direct as well as indirect losses is limited to the annual subscription amount.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. About fair use and misuse <\/strong><strong>\u200c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quarterly Analytics is a small Danish company, and we consider the vast majority of use of the Quarterly Analytics service to be fair use. We want our research to be used in your organisation, and the last thing we want is to stand in the way of you getting value from it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That said, we reserve the right to suspend access to research for the individual user and\/or account if usage patterns are detected that exceed fair use of the service. This applies in particular to attempts to \u201cempty\u201d the research database and improper dissemination or manipulation of our research.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For us, this is absolutely a last resort, and we will always contact you\/your organisation with a view to dialogue if we reach that point.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Communication<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a user of Quarterly Analytics, you will receive two types of communication from Quarterly Analytics<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service emails from our core mailing list:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quarterly emails about new research<\/li>\n\n\n\n<li>Introductory emails related to your onboarding to the service.<\/li>\n\n\n\n<li>Important information about your user account:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This could, for example, be an email if you have been paused by your subscription owner, if the subscription has been cancelled and your user access is scheduled to be closed, if the subscription owner role has been transferred to you, or if we have changed our terms of use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a user of the service, you <em>cannot <\/em>opt out of these emails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Other newsletters:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invitations to our in-person Coffee and Numbers network meetings<\/li>\n\n\n\n<li>Newsletters tailored to your specific role<\/li>\n\n\n\n<li>Information about training<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As a user of the service, you can <em>always<\/em> unsubscribe from these lists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can do this under the Communication menu item in your version of \u201cMy Quarterly\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Regarding newsletters from Zangenberg Analytics<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you participate in webcasts with our sister company Zangenberg Analytics, you will receive emails with information related to them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can <em>always<\/em> unsubscribe from that list at the bottom of the emails you receive from Zangenberg Analytics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20)\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Quarterly Analytics Quarterly Analytics Welcome to Quarterly Analytics&#8217; terms of use. These are the ground rules and the data policy, that apply whether you are the subscription owner or a regular user of the service. 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