Negotiating Microsoft Agreement
In this article, we show how you as a customer strengthen your negotiating position and get as strong as possible in a Microsoft negotiation.
Many Microsoft customers find that the prices of the supplier’s best-selling products regularly increase. Often, customers find themselves in a significant lock-in, which makes it difficult to switch to an alternative supplier, and many therefore find that they really have no choice but to accept Microsoft’s price increases. However, our experience shows that with the help of a persistent and carefully planned effort, it is possible to negotiate price reductions – even in the scenarios where there seem to be no obvious alternatives to Microsoft.
The price you currently pay for your Microsoft licenses is not necessarily the same as other customers pay – even if they are customers who are similar in size and business focus to you
The article can be read in conjunction with our guide to optimizing Microsoft agreements, which can be downloaded here on qa.symbiotisk.net. In it, we go through a framework that consists of four phases:
- Mapping of existing agreements and license portfolios
- Identifying your organization’s need for Microsoft licenses
- Identification of optimization potentials
- Preparation of contract negotiations
The knowledge we convey in this article can primarily be used in phases 3 and 4, where the focus is on identifying potentials for optimization of pricing and on preparing a negotiation strategy.

